| RCT allows partners the expertise that they normally would not employ. Our engineers have highly niched skills and associated certifications that we can “loan” to business partners and customers alike. If you do not see a product below that you would like us to help your company implement, just ask! Why does RCT focus on unified communications? UC is a telecommunications niche in which different ways we communicate are converging. Technology is changing fast and RCT is keeping up. By being focused we can pull all our talents towards UC products and deliver high end solutions. Our marketplace requires different marketing and technical talent than what is common in telecommunications. Our engineers need to understand not only traditional telephony principles but also the Microsoft networking environment, core TCP/IP fundamentals , quality of service and much more. We spend a lot of time making sure our engineers are well-trained across all relevant products. And thus, they carry two or more relevant certifications. You can trust RCT to field the most qualified individuals for the job, with both relevant certifications and training and the experience to back it up. Avaya
Click here to learn more about Avaya products. Microsoft
Click here to learn more about Microsoft UC products. AVST
Click here to learn more about AVST products. Mediant Gateways
eOn Communications
Click here to learn more about eOn Communications products. OctelWe support legacy Octel voicemails systems for maintenance and parts.
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RCT is and has been a certified business partner with Avaya for over 10 years. Our engineers carry Implementation certifications (ACIS) or equivalent on all possible products below. We have an Avaya lab at our office, including many beta products, and pride ourselves on being on the forefront of new emerging products and markets.
RCT has a UC competency with Microsoft and MCSE engineers. We work with Microsoft and other telephony business partners as a Microsoft integrator. We have deployed Microsoft Exchange UM with many PBX vendors. We have also have Dialogic and Audicodes Gateway expertise with Microsoft deployments.
RCT has been an AVST reseller for over 5 years. We work with customers and business partners to install complex unified communications solutions with CallXpress and RightFax.
RCT has true expertise in Mediant Gateways ranging from Avaya to Microsoft implementations.
RCT supports and maintains eOn’s product line of PBX and ACD solutions.